Privacy Policy
Effective Date: June 16, 2026
Vokopola Insurance Agency Corp ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information when you visit our website, request a quote, or contact us: • Contact information (name, email address, phone number, mailing address) • Insurance-related information (vehicle details, property information, coverage history) • Communication records (emails, form submissions, phone call notes) • Website usage data (IP address, browser type, pages visited, time spent on site) We collect this information only when you voluntarily provide it or when it is automatically collected through standard web technologies.
2. How We Use Your Information
We use the information we collect to: • Respond to your inquiries and provide insurance quotes • Process and manage your insurance policies • Communicate with you about your coverage, renewals, and claims • Improve our website and services • Comply with legal and regulatory obligations • Send you relevant information about our services (with your consent) We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Information Sharing
We may share your information with: • AAA and affiliated insurance carriers to process quotes and policies • Third-party service providers who assist in operating our website and business (subject to confidentiality agreements) • Regulatory authorities or law enforcement when required by law • Successor entities in the event of a business merger or acquisition All third parties with whom we share data are required to maintain the confidentiality and security of your information. SMS Consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
4. Text Messaging (SMS) Disclosures
If you consent to receive SMS from Vokopola Insurance Agency Corp, you agree to receive the following types of messages: insurance quotes and coverage information, policy updates and renewal reminders, appointment confirmations and reminders, and follow-up communications related to your inquiry. These messages must be consistent with the selected use case. SMS from us. Reply STOP to opt-out; Reply HELP to 586-948-2600 for support; Message and data rates may apply; Messaging frequency may vary. Visit https://vokopolaagency.com/privacy-policy to see our privacy policy and https://vokopolaagency.com/terms-and-conditions for terms and conditions. Consent to receive SMS messages is not required as a condition of purchasing any insurance product or service. We use RingCentral as our business communications platform to send and receive text messages. Your mobile phone number and SMS consent will not be shared with any third parties or affiliates for marketing purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Your Rights
Depending on your location, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information (subject to legal obligations) • Opt out of marketing communications at any time To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: Vokopola Insurance Agency Corp 5100 23 Mile Rd Shelby Township, MI 48316 Phone: 586-948-2600 Email: [email protected]